Archiv der Kategorie: Allgemein

PMI-100 IT-Prüfung, PMI-100 zertifizierung

Veröffentlicht am von
Kommentar

PMI-100 IT-Prüfung, PMI-100 zertifizierung Certified Associate in Project Management(CAPM) www.it-pruefungen.ch

Q1
Which of the following does NOT assess the value a project brings to an organization?

A. Benefit cost analysis
B. Net present value
C. Value analysis
D. Needs assessment

Answer: C

Q2
Your management has decided that all orders will be treated as “projects” and that project managers will be used to update orders daily, to resolve issues, and to ensure that the customer formally accepts the product within 30 days of completion. Revenue from the individual orders can vary from US $100 to US $150,000. The project manager will not be required to perform planning or provide documentation other than daily status. How would you define this situation?

A. Because each individual order is a “temporary endeavor,” each order is a project.
B. This is program management since there are multiple projects involved.
C. This is a recurring process.
D. Orders incurring revenue over $100,000 would be considered projects and would involve project management.

Answer: C

PMI-100 Prüfungsfragen, PMI-100 Examensfragen Certified Associate in Project Management(CAPM) (ICND2 v3.0)  https://www.it-pruefungen.de/PMI-100.htm

Q3
A project manager in a predominantly hierarchical organization has been assigned a major project with aggressive timelines. The BEST approach for developing an initial project charter in this environment is to:

A. Create a project charter using brainstorming sessions with potential team members and -
stakeholders.
B. Create and present a draft project charter to potential team members and stakeholders to solicit their input.
C. Create a project charter jointly with management for distribution to potential team members and stakeholders.
D. Create a project charter with the functional managers and present it to the sponsor for signature.

Answer: C

Q4
All of the following are correct statements about a project manager EXCEPT:

A. He or she is assigned after the project charter is created.
B. He or she may initiate changes to the project.
C. He or she manages changes and factors that create change.
D. He or she is held accountable for project success or failure.

Answer: A

Prüfungsvorbereitung Studienmaterial PMI-100 deutsch Certified Associate in Project Management(CAPM) www.it-pruefungen.ch

Q5
A new project manager is having difficulty creating a WBS with the team. To alleviate this situation, the project manager should ask for help from:

A. The sponsor.
B. Other project managers.
C. The project management office.
D. The team.

Answer: C

EX0-104 Prüfungsfragen

Veröffentlicht am von
Kommentar

EX0-104 Prüfungsfragen, EX0-104 Examensfragen TMap Next Foundation (ICND2 v3.0) www.it-pruefungen.ch

QUESTION NO: 1
See the definition below:
Tests in which the supplying party demonstrates that the product particularly meets the functional and non-functional specifications and the technical design, among other things.
Of which test level is this the definition?
A. acceptance test
B. development test
C. system test

Answer: C

QUESTION NO: 2
In which Map phase activity does the pre-test take place?
A. Defining central starting points
B. Intake of the test object
C. Specifying the test object intake
D. Executing (re)tests

Answer: B

Prüfungsvorbereitung Studienmaterial EX0-104 deutsch TMap Next Foundation  https://www.it-pruefungen.de/EX0-104.htm

QUESTION NO: 3
Which defect has an internal cause that can be solved within the test team?
A. a defect in the test basis
B. a defect in the test specification
C. a defect in the test object

Answer: B

QUESTION NO: 4
Under which circumstance can Exploratory Testing be used effectively?
A. when experienced testers with domain knowledge are available
B. when testing must be as brief as possible on the critical path of the project
C. when critical functionality, failure of which can cause severe damage, must be tested

Answer: A

IT-Prüfungen EX0-104 TMap Next Foundation www.it-pruefungen.ch

QUESTION NO: 5
What is not an advantage of applying a test design technique and recording it in the test specifications?
A. that the tests are reproducible
B. that the test specifications are transferable
C. that coverage of 100% is achieved
D. that it provides a justified elaboration of the test strategy

Answer: C

Prüfungsvorbereitung auf EX0-103

Veröffentlicht am von
Kommentar

Prüfungsvorbereitung auf EX0-103 Studienmaterialien deutsch ISO/IEC 20000 Foundation www.it-pruefungen.ch

QUESTION NO: 1
Which of the following is Problem Management primarily concerned with?

A. Looking at Security Plans
B. Looking at the cause of Incidents
C. Looking at the Change Plan
D. Looking at the Release Strategy

Answer: B

QUESTION NO: 2
What is the objective of a Management System?

A. To define, agree, record and manage levels of services
B. To ensure that Key Performance Indicators (KPIs) are defined for all IT services
C. To ensure that new services and changes to services will be deliverable and manageable at the agreed cost and services quality
D. To provide the policies and the framework that is needed for the effective management and implementation of all IT services

Answer: D

QUESTION NO: 3
Which of the aspects listed below is included in ISO/IEC 20000?

A. Customer communication
B. Employee motivation
C. Social responsibility
D. Standard products

Answer: A

IT-Prüfungen EX0-103 ISO/IEC 20000 Foundation https://www.it-pruefungen.de/EX0-103.htm

QUESTION NO: 4
Which of the following tasks is assigned to each process manager?

A. Channeling data to Problem Management
B. Ensuring the process is running effectively and efficiently
C. Following up on Incidents
D. Setting up Service Level Agreements with the users

Answer: B

QUESTION NO: 5
Which of the following must be included within the Service Management plan?

A. Configuration Item (CI) type
B. Information security controls
C. Return to normal working
D. Tools as appropriate to support the processes

Answer: D

EX0-103 Prüfungsfragen ISO/IEC 20000 Foundation www.it-pruefungen.ch

QUESTION NO: 6
Which service changes should be documented in change records?

A. All service changes
B. Formal closure of services
C. Staff recruitment
D. User training

Answer: A

EX0-110 Prüfungsfragen

Veröffentlicht am von
Kommentar

EX0-110 Prüfungsfragen, EX0-110 Examensfragen Foundation Bridge Exam IT Service Management ISO/IEC 20000 (ICND2 v3.0) www.it-pruefungen.ch

QUESTION NO: 1
Which of the following is a benefit of ISO/IEC 20000 certification?

A. It guarantees that all certified IT Service Management processes are at least audited by a registered certification body once a year.
B. It shows that a company manages IT Services according to an independently audited quality standard.
C. It shows that a company takes quality seriously and that each service is independently audited before it is being delivered.
D. It shows that the highest possible quality level has been achieved.

Answer: B

QUESTION NO: 2
What shall the Service Level Agreements (SLAs) with the suppliers be aligned with?

A. the Service Level Plans
B. the Service Management Plans
C. the SLAs with the other parties
D. the SLAs with the customers

Answer: D

QUESTION NO: 3
When improving the IT Service Management system, what needs to be considered to ensure ongoing compliance with the service providerWhen improving the IT Service Management system, what needs to be considered to ensure on-going compliance with the service provider? Corporate objectives / requirements?

A. A competitor process managementsystemA competitor? process management system
B. Any standards defined by the company itself
C. The budget available to the Personnel Department
D. The time to update the process documentation

Answer: B

Prüfungsvorbereitung Studienmaterial EX0-110 deutsch Foundation Bridge Exam IT Service Management ISO/IEC 20000  https://www.it-pruefungen.de/EX0-110.htm

QUESTION NO: 4
What is the definition of quality according to ISO 9000?

A. Quality is when all features of a service which are agreed with the customer are being delivered to the customer.
B. Quality is when the expectations from the customer to a certain service or product are being delivered to the customer.
C. Quality is when the requirements and expectations of all stakeholders involved in the product lifecycle are being fulfilled.
D. Quality is when the agreed service levels of a specific and defined service are met during morethen six subsequent periods.

Answer: A

QUESTION NO: 5
Which of the following actions should be taken to ensure continual improvement of a Service Management System?

A. Analyze and evaluate the existing situation to identify areas for improvement.
B. Analyze customer satisfaction and identify resulting actions.
C. Review the Service Management System at least annually.
D. Start an internal service organization evaluation.

Answer: A

IT-Prüfungen EX0-110 Foundation Bridge Exam IT Service Management ISO/IEC 20000 www.it-pruefungen.ch

QUESTION NO: 6
An objective of capacity management is to ensure that the service provider has, at all times, sufficient capacity to meet the current and future agreed demands of the customer’s business needs. What document is produced to support this objective?

A. Availability plan
B. Business resource plan
C. Capacity plan
D. Service Management plan

Answer: C

EX0-111 IT-Prüfungen, EX0-111 zertifizierung

Veröffentlicht am von
Kommentar

EX0-111 IT-Prüfungen, EX0-111 zertifizierung Green IT Citizen www.it-pruefungen.ch

QUESTION NO: 1
Your company operates a decentralized purchasing model for computer equipment. Individual departments or groups make their own selections as long as they stay within budget. What is the best way to influence decisions towards a greener workplace when purchasing computer equipment?

A. Arrange a meeting with the IT department to show them a list of green vendors.
B. Establish centralized purchasing so that the company as a whole goes green.
C. Focus on education and persuasion of the individual departments or groups to ensure greener purchasing.

Answer: C

QUESTION NO: 2
What does the Electronic Products Environmental Assessment Tool (EPEAT) do?

A. It aligns company policies to national legislation with regards to environmental waste reduction.
B. It rates IT products based on their compliance with the IEEE 1680 standard.
C. It submits a plan for replacing old computers with more efficient computers.

Answer: B

EX0-111 Prüfungsfragen, EX0-111 Examensfragen Green IT Citizen (ICND2 v3.0)  https://www.it-pruefungen.de/EX0-111.htm

QUESTION NO: 3
What is a main source of power costs for e-mail?

A. Reading e-mail
B. Saving e-mail
C. Sending e-mail

Answer: B

QUESTION NO: 4
You want to buy equipment made from materials that are easy to recycle.Is aluminum easy to recycle?

A. Yes
B. No

Answer: A

QUESTION NO: 5
What are carbon offsets?

A. Certificates that represent the payment for some activity that reduces greenhouse gas
emissions.
B. Natural gases produced by rainforests which work against the formation of carbon dioxide (CO2).
C. Power generating installations based on natural sources of energy, such as solar panels and windmills.

Answer: A

Prüfungsvorbereitung Studienmaterial EX0-111 deutsch Green IT Citizen www.it-pruefungen.ch

QUESTION NO: 6
What is the description of Global climate change?

A. Exhaust fumes from daily traffic are contributing to a decrease in air quality that is slowly deteriorating the number of harvestable foods on Earth.
B. Human activity is contributing to a buildup of greenhouse gases in Earth’s atmosphere that is slowly increasing the average temperature near Earth’s surface.
C. IT industry waste is contributing to a buildup of CO2 in the Earth’s ground that is quickly
increasing the average temperature of Earth’s surface.

Answer: B

EX0-115 IT-Prüfungen, EX0-115 zertifizierung

Veröffentlicht am von
Kommentar

EX0-115 IT-Prüfungen, EX0-115 zertifizierung IT Service Management Foundation based on ISO/IEC 20000 www.it-pruefungen.ch

QUESTION:1

What is known as a temporary solution that enables the user to continue working?

A. Known Error
B. Request For Change (RFC)
C. Service Request
D. Workaround

Answer: D

QUESTION:2

Through which process does the implementation of new or changed services, including closure of a service, need to be planned and approved?

A. Business Relationship Management
B. Change Management
C. Release Management
D. Service Level Management

Answer: B

EX0-115 Prüfungsfragen, EX0-115 Examensfragen IT Service Management Foundation based on ISO/IEC 20000 (ICND2 v3.0) https://www.it-pruefungen.ch/EX0-115.htm

QUESTION:3

Different types of events are reported to the Service Desk. Which event is an incident?

A. Information about the rollout of a specific application
B. A notification that a new toner cartridge has just been installed in a printer
C. A report that the printer is not working
D. A request for the installation of a new bookkeeping package

Answer: C

QUESTION:4

What has to be included in a well defined process?

A. Expected outcomes
B. Functions
C. Statistical support
D. Timelines

Answer: A

Prüfungsvorbereitung auf EX0-115 Studienmaterialien deutsch IT Service Management Foundation based on ISO/IEC 20000 www.it-pruefungen.ch

QUESTION:5

What would increase the amount of detail in the Configuration Management Database (CMDB)?

A. Increasing the scope of the CMDB
B. Increasing the number of attributes of each Configuration Item (CI) in the CMDB
C. Increasing the number of records in the CMDB
D. Increasing the use of the CMDB

Answer: B

Prüfungsvorbereitung auf EX0-117 PDF

Veröffentlicht am von
Kommentar

Prüfungsvorbereitung auf EX0-117 PDF Studienmaterial deutsch ITIL Foundation (syllabus 2011) www.it-pruefungen.ch

QUESTION NO: 1
Which role is responsible for carrying out the activities of a process?

A. Process owner
B. Change manager
C. Service manager
D. Process practitioner

Answer: D

QUESTION NO: 2
Which process or function is responsible for monitoring activities and events in the IT
infrastructure?

A. Service level management
B. IT operations management
C. Capacity management
D. Incident management

Answer: B

QUESTION NO: 3
Which of the following options is a hierarchy that is used in knowledge management?

A. Wisdom – Information – Data – Knowledge
B. Data – Information – Knowledge – Wisdom
C. Knowledge – Wisdom – Information – Data
D. Information – Data – Knowledge – Wisdom

Answer: B

IT-Prüfungen EX0-117 ITIL Foundation (syllabus 2011) https://www.it-pruefungen.ch/EX0-117.htm

QUESTION NO: 4
At which stage of the service lifecycle should the processes necessary to operate a new service be defined?

A. Service design: Design the processes
B. Service strategy: Develop the offerings
C. Service transition: Plan and prepare for deployment
D. Service operation: IT operations management

Answer: A
QUESTION NO: 5
Why are public frameworks, such as 1TIL, attractive when compared to proprietary knowledge?

A. Proprietary knowledge may be difficult to adopt, replicate or transfer since it is often
undocumented
B. Public frameworks are always cheaper to adopt
C. Public frameworks are prescriptive and tell you exactly what to do
D. Proprietary knowledge has been tested in a wide range of environments

Answer: A

EX0-117 Prüfungsfragen ITIL Foundation (syllabus 2011) www.it-pruefungen.ch

EX0-116 Prüfungsvorbereitung

Veröffentlicht am von
Kommentar

EX0-116 Prüfungsvorbereitung, EX0-116 Braindump deutsch EXIN Cloud Computing Foundation www.it-pruefungen.ch

QUESTION NO: 1
What is a specific feature of Network Attached Storage (NAS)?

A. NAS presents data to the user as if it is stored on a file server
B. NAS uses the file system of the client computers.
C. The NAS operating system does not provide security features.
D. With NAS the file system is managed by the servers storing the data.

Answer: A

QUESTION NO: 2
What is OpenID used for?

A. to connect to multiple web-sites without using a password
B. to identify yourself in dealing on-line with government agencies
C. to pay on-line via your own bank account
D. to use one account to sign in to multiple web sites

Answer: D

IT-Prüfungen EX0-116 EXIN Cloud Computing Foundation  https://www.it-pruefungen.ch/EX0-116.htm

QUESTION NO: 3
How can moving to Cloud computing increase user satisfaction?

A. by accomplishing quick and efficient release of applications
B. by increasing the access to information available on the Internet
C. by moving internal systems with performance problems to the Cloud
D. by passing problems with applications to the Cloud provider

Answer: A

QUESTION NO: 4
Why became the Ethernet standard popular for Local Area Networks (LANs)?

A. because the Ethernet standard was fastest
B. because the Ethernet standard was released for general use
C. because the Ethernet standard was suitable for mainframes
D. because the Ethernet standard was used by the largest vendor

Answer: B

EX0-116 Prüfungsfragen EXIN Cloud Computing Foundation www.it-pruefungen.ch

QUESTION NO: 5
What is an example of the use of location information?

A. to determine the user’s native language
B. to determine whether the user is connected via a mobile platform
C. to provide advertisements for local restaurants, determined by GPS
D. to provide the correct version of the application for the user’s operating system

Answer: C

EX0-105 Prüfungsfragen, EX0-105 Examensfragen

Veröffentlicht am von
Kommentar

EX0-105 Prüfungsfragen, EX0-105 Examensfragen Information Security Foundation based on ISO/IEC 27002 (ICND2 v3.0) www.it-pruefungen.ch

QUESTION NO: 1
You are the owner of the courier company SpeeDelivery. You employ a few people who, while waiting to make a delivery, can carry out other tasks. You notice, however, that they use this time to send and read their private mail and surf the Internet. In legal terms, in which way can the use of the Internet and e-mail facilities be best regulated?

A. Installing an application that makes certain websites no longer accessible and that filters attachments in e-mails
B. Drafting a code of conduct for the use of the Internet and e-mail in which the rights and
obligations of both the employer and staff are set down
C. Implementing privacy regulations
D. Installing a virus scanner

Answer: B

QUESTION NO: 2
Why is air-conditioning placed in the server room?

A. In the server room the air has to be cooled and the heat produced by the equipment has to be extracted. The air in the room is also dehumidified and filtered.
B. When a company wishes to cool its offices, the server room is the best place. This way, no office space needs to be sacrificed for such a large piece of equipment.
C. It is not pleasant for the maintenance staff to have to work in a server room that is too warm.
D. Backup tapes are made from thin plastic which cannot withstand high temperatures.
Therefore, if it gets too hot in a server room, they may get damaged.

Answer: A

Prüfungsvorbereitung EX0-105 Studienmaterial deutsch Information Security Foundation based on ISO/IEC 27002  https://www.it-pruefungen.ch/Ex0-105.htm

QUESTION NO: 3
Who is authorized to change the classification of a document?

A. The author of the document
B. The administrator of the document
C. The owner of the document
D. The manager of the owner of the document

Answer: C

QUESTION NO: 4
The company Midwest Insurance has taken many measures to protect its information. It uses an Information Security Management System, the input and output of data in applications is validated, confidential documents are sent in encrypted form and staff use tokens to access information systems. Which of these is not a technical measure?

A. Information Security Management System
B. The use of tokens to gain access to information systems
C. Validation of input and output data in applications
D. Encryption of information

Answer: A

IT-Prüfungen EX0-105 Information Security Foundation based on ISO/IEC 27002 www.it-pruefungen.ch

QUESTION NO: 5
What is an example of a physical security measure?

A. A code of conduct that requires staff to adhere to the clear desk policy, ensuring that
confidential information is not left visibly on the desk at the end of the work day
B. An access control policy with passes that have to be worn visibly
C. The encryption of confidential information
D. Special fire extinguishers with inert gas, such as Argon

Answer: D

Prüfungsvorbereitung auf EX0-101

Veröffentlicht am von
Kommentar

Prüfungsvorbereitung auf EX0-101 Studienmaterial deutsch ITIL Foundation v.3 www.it-pruefungen.ch

QUESTION NO: 1

Which one of the following is the BEST description of a service request?

A. A request from a user for information, advice or for a standard change
B. Anything that the customer wants and is prepared to pay for
C. Any request or demand that is entered by a user via a self-help web-based interface
D. Any request for change (RFC) that is low-risk and which can be approved by the change manager without a change advisory board (CAB) meeting

Answer: A

QUESTION NO: 2

Which process includes business, service and component sub-processes?

A. Capacity management
B. Incident management
C. Service level management
D. Financial management

Answer: A

QUESTION NO: 3

At which stage of the service lifecycle should the processes necessary to operate a new service be defined?

A. Service design: Design the processes
B. Service strategy: Develop the offerings
C. Service transition: Plan and prepare for deployment
D. Service operation: IT operations management

Answer: A

IT-Prüfungen EX0-101 ITIL Foundation v.3 https://www.it-pruefungen.ch/EX0-101.htm

QUESTION NO: 4

Which process is involved in monitoring an IT service and detecting when the performance drops below acceptable limits?

A. Service asset and configuration management
B. Event management
C. Service catalogue management
D. Problem management

Answer: B

QUESTION NO: 5

Which one of the following do major incidents require?

A. Separate procedures
B. Less urgency
C. Longer timescales
D. Less documentation

Answer: A

EX0-101 Prüfungsfragen ITIL Foundation v.3 www.it-pruefungen.ch

QUESTION NO: 6

Which one of the following contains information that is passed to service transition to enable the implementation of a new service?

A. A service option
B. A service transition package (STP)
C. A service design package (SDP)
D. A service charter

Answer: C